Journal of Information Technology Management (JITM) ISSN #1042-1319 A publication of the Association of Management Table of Contents Volume VIII, Numbers 3&4, 1997 Senior Editor Editorial Coordinator Dr. Albert Lederer University of Kentucky Karin Rivera University of Kentucky ARTICLES An Empirical Study of the Effectiveness of Relationships Between End-Users and Central Information Services    Manoel G. Oliveira, Daniel Robey, and Joyce J. Elam     1 Factors Influencing the Gap Between User-Designer Perceptions of the Systems Analysis Process   Russell L. Purvis and V. Sambamurthy     21 Information Engineering Implementation in Organizations: A Study of Factors Affecting Success   Patrick T. Hogan and M.K. Raja     33 Organizational Factors Contrasting Adopters and Non-Adopters of Expert Systems   Sung J. Shim and Byung K. Min     45 BOOK REVIEW Managemnt Challenges in IS: Strategies and AppropriateAction   Robert Mahaney     59

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