Journal of Information Technology Management (JITM)
ISSN #1042-1319

A publication of the Association of Management

Table of Contents
Volume XVIII, Number 2, 2007

Senior Editors Editor-in-Chief
Michael Chung
California State University,
Long Beach
Jane Fedorowicz
Bentley College
Al Bento
University of Baltimore


Exploring the Roles of Transaction Costs Reduction and Explicit Coordination in Mediating the Impacts of IOS Use on Buyer Benefits   Zhengzhong Shi     1
An Empirical Investigation of Customer Satisfaction With Technology Mediated Service Encounters in The Context of Online Shopping   Kyootai Lee and Kailash Joshi     18
The Problems of Embedded Information Systems and Embedded Knowledge: Implications For Systems Integration and Knowledge Management   Mark W.S. Chun and Ramiro Montealegre     38
The Development of a Low-Overhead Assessment Method for Irish Software SMES   Fergal Mc Caffery and Gerry Coleman     65

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