Journal of Information Technology Management (JITM) ISSN #1042-1319 A publication of the Association of Management Table of Contents Volume XX, Number 1, 2009 Senior Editors Editor-in-Chief Michael Chung California State University, Long Beach Jane Fedorowicz Bentley College Al Bento University of Baltimore Articles An Induction Model of Information Technology Enabled Knowledge Management: A Case Study    Shouhong Wang and Hai Wang     1 Understanding Consumers' Acceptance of Online Purchasing    Donald L. Amoroso and D. Scott Hunsinger     15 Investigating the Relationship Between Team Role Diversity and Team Performance in Information Systems Teams   Michael Pollock     42 Short Study Determinants Of Successful Customer Relationship Management   Carol Xiaojuan Ou and Probir Kumar Banerjee     56

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