Journal of Information Technology Management (JITM) ISSN #1042-1319 A publication of the Association of Management Table of Contents Volume XXIII, Number 2, 2012 Senior Editors Editor-in-Chief Michael Chung California State University, Long Beach Jane Fedorowicz Bentley University Al Bento University of Baltimore Assistant Editor Ana Bento The Johns Hopkins University Applied Physics Laboratory Articles The Roles of IT in Physical and Information Product Industries: Testing a Contingency Model of the IT-Productivity Relationship   Vishnu Vinekar and James T. C. Teng       1 Managing IT Demand   James Mckeen, Heather A. Smith, and Paola Gonzalez     17 Network Enabled Meta-Search Tool (NEST): An Answer to Harmonizing Knowledge Sourcing in a Company?    Colin G. Onita, Euntae (Ted) Lee, Chen Zhang, and Jeffrey P. Kaleta     29 The Application of Business Intelligence to Higher Education: Technical and Managerial Perspectives   Dennis Guster and Christopher G. Brown     42

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