Journal of Information Technology Management (JITM) ISSN #1042-1319 A publication of the Association of Management Table of Contents Volume XXIV, Number 3, 2013 Senior Editors Editor-in-Chief Michael Chung California State University, Long Beach Jane Fedorowicz Bentley University Al Bento University of Baltimore Assistant Editor Ana Bento The Johns Hopkins University Applied Physics Laboratory Articles What Matters and What Doesn't: Examining the Effectiveness of Surcharge Policies in C2C Online Auctions    Achita (Mi) Muthitacharoen, Xihui Zhang, and Mark L. Gillenson       1 Investigating Determinants of Information Technology Investments by Indian Firms   Gaurav Dixit and Prabin Panigrahi     13 Dynamics of Change in Implementing Enterprise Systems  Tim Klaus and Michael Harris     25 Improving IT Project Portfolio Management: Lessons Learned    Keld Pedersen     38 Cloud Computing Benefit Framework   Jonas Milch     59

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