Journal of Information Technology Management (JITM) ISSN #1042-1319 A publication of the Association of Management Table of Contents Volume XXIX, Number 3, 2018 Associate Editors Editor-in-Chief Michael Chung California State University, Long Beach Jane Fedorowicz Bentley University Al Bento University of Baltimore Assistant Editor Ana Bento The Johns Hopkins University Applied Physics Laboratory Articles Understanding Online Privacy Protection Behavior of the Older Adults: An Empirical Investigation  Babita Gupta and Anitha Chennamaneni       1 Identification of the Impact of Quality Job Online Service Indicators on User Satisfaction and Ranking   Davood Mohammad Amini and Najmeh Sadat Jaddi     14 A Cloud Update of the DeLone and McLean Model of Information Systems Success   Edgardo Donovan, Indira R. Guzman, Monica Adya, and Wenli Wang     23 Spreadsheet Proficiency: Which Spreadsheet Skills Are Important?   Chang Boon Lee, Heng Tang, Kin Meng Sam, and Gang Xiong     35

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